Case Study: Channel 3 Consulting achieves a single source of truth with CMap

How Channel 3 Consulting retired several legacy systems and spreadsheets in favour of CMap’s single source of truth.

Channel 3 Consulting, a digital healthcare consultancy, was growing quickly but relied on a patchwork of standalone systems and spreadsheets for CRM, timesheets, expenses, time off, resource management, revenue recognition, job costing, and project management. This created siloed data, manual reporting, and limited visibility into staff utilization and resourcing. To address this, the company selected CMap after evaluating six vendors.

CMap implemented its end-to-end CRM and Professional Services Automation platform, helping Channel 3 Consulting retire multiple legacy applications and move to a single source of truth for CRM and HR. The firm gained real-time access to data, improved resourcing visibility across current and pipeline work, and stronger reporting capabilities with customizable reports. According to Nick Deman, CFO of Channel 3 Consulting, the change delivered clearer understanding of data and real-time access as a major benefit.

Channel 3 Consulting

Nick Deman

Chief Financial Officer