Case Study: Crescendo Consulting Group gains real-time margin visibility with CMap

Crescendo Consulting Group saves half a day a week with CMap

Crescendo Consulting Group, a US-based public-health management consulting firm, faced significant operational challenges after doubling in size. Their inherited time-and-billing system, which was over 20 years old, lacked integration with project management, forcing them to rely on manual spreadsheets to track budgets and creating major disconnects in their workflow. They turned to the vendor CMap for a solution.

By implementing CMap's platform, Crescendo Consulting Group gained live visibility into project margins and a true understanding of profitability through loaded cost rates. The solution's bilateral QuickBooks integration eliminated double-entry for invoicing. The results were substantial, including saving half a day per week for the managing principal, reducing invoicing to minutes, and enabling evidence-led pricing for future projects.

Crescendo Consulting Group