Case Study: The Floow Achieves Secure Customer Engagement with CLX Communications SMS

The Floow - Customer Case Study

The Floow, a UK- and US-based insurance technology company, needed a fast-to-deploy and secure way to run a new driver rewards program for its clients. Working with CLX Communications, they used SMS to send near real-time prompts while helping eliminate fraudulent claims and improve customer engagement.

CLX Communications integrated its SMS API into The Floow’s platform, providing a reliable, compliant solution on a Tier 1 Network without the need to build from scratch. The result was a straightforward, low-maintenance system delivered within the required timeframe, with stronger customer validation, easier replication for future clients, and faster delivery for subsequent SMS projects.

The Floow

Rebecca Ball

Marketing Leader