Case Study: a leading sporting goods company doubles average order value with Clutch

Leading Sporting Goods Company doubles AOV with Clutch Holdings, LLC

A leading sporting goods company faced the challenge of leveraging customer data to increase both the frequency of customer visits and their average order value. They partnered with Clutch Holdings, LLC to implement its customer data platform (CDP) and loyalty solution to capture and analyze this data effectively.

Clutch's solution enabled the creation of real-time, data-driven campaigns and promotions. The results were significant: members of the new loyalty program showed a 40% increase in overall spending, and their average order value doubled. These members ultimately accounted for 63% of the company's total customer spend.