Case Study: RapidPay improves client onboarding and KYC efficiency with Clustdoc

RapidPay cuts KYC processing time by 50% with Clustdoc

RapidPay, a UK-based financial services firm providing payment solutions for law firms, faced operational complexity and challenges with team collaboration and performing KYC checks during client onboarding. To overcome these hurdles, they turned to the vendor Clustdoc for a digital onboarding solution.

By implementing Clustdoc, RapidPay streamlined its processes using ready-made templates and a shared team inbox. This solution from Clustdoc led to a doubling in team productivity and cut KYC processing time by 50%, while eliminating time previously wasted on document management.

RapidPay