Case Study: OpenEden achieves faster, more secure customer onboarding with Clustdoc

OpenEden boosts onboarding productivity 2x with Clustdoc

OpenEden, a Singapore-based financial services company, faced significant challenges with its manual client onboarding process. Relying on lengthy email exchanges, paper documents, and multiple tools created a time-consuming and hard-to-track system with a higher risk of fraud. Seeking an all-in-one solution to streamline operations, OpenEden partnered with Clustdoc to implement its automated onboarding platform.

By deploying Clustdoc, OpenEden automated its secure onboarding flows, centralized document collection, and integrated e-signatures and biometric KYC checks. This provided a superior digital experience for investors and streamlined internal collaboration. The results were substantial, with the team doubling its productivity and achieving zero errors during KYC document checks, allowing them to scale their operations efficiently.

OpenEden