Case Study: Duisburg-Essen University streamlines Erasmus admissions with Clustdoc

Duisburg-Essen University cuts student file processing from a week to 1 day with Clustdoc

Duisburg-Essen University, a German institution with over 40,000 students, faced significant challenges in managing its Erasmus student exchange program. Its outdated, paper-based admission process lacked visibility and could not scale to handle a post-pandemic surge in applications, which more than doubled from 20 to over 50 students per year. The manual verification and reliance on emails created an administrative burden. The university turned to vendor Clustdoc for a document management solution to optimize this process.

By implementing Clustdoc's platform, the university digitized its entire document collection and admission workflow. The solution provided a single, secure portal for students to submit information, which streamlined collaboration and eliminated paperwork. This allowed the team to cut application processing time from one week to just one day. Clustdoc enabled the university to handle the increased application volume efficiently, providing greater flexibility and control while freeing the team from manual administrative tasks.

Duisburg-Essen University