Case Study: vidyo.ai accelerates product training and cuts support tickets with Clueso

Vidyo.ai created 50+ product tutorials to accelerate product training

vidyo.ai, an AI-powered content repurposing platform, was facing a challenge as a rapidly growing company. Their lean team found the manual creation of product tutorials and documentation to be extremely time-consuming and resource-intensive. This hindered their ability to provide top-notch training to their expanding customer base, prompting them to seek a solution from the vendor Clueso.

Using Clueso, the customer success team at vidyo.ai was able to create training materials through simple screen recordings. This solution allowed them to produce over 50 product videos and documents in under two months. The results were significant: time spent on content creation was slashed by 90%, product training was accelerated by 75%, and support ticket volume related to how-to questions was reduced by 60%, greatly improving efficiency.

vidyo.ai

Gabrial Fancon

Support Engineer