Case Study: Swif achieves 10x faster customer education content creation with Clueso

How Swif transformed their customer education with Clueso

Swif, a device management and MDM security software, faced a significant challenge in creating the how-to articles and video tutorials essential for their customer onboarding and support. The process was extremely time-consuming, so they sought a solution from the vendor Clueso to drastically reduce the hours spent on this content creation each week.

By implementing Clueso, Swif was able to effortlessly generate engaging video tutorials and step-by-step articles for their entire platform. The results were substantial: Swif now creates user education material 10x faster, saving over 10 hours weekly. Furthermore, integrating Clueso guides into their help center slashed how-to queries from customers by over 50%.

Swif

Angelo Huang

Founder & Chief Executive Officer