Case Study: a Swiss luxury watch retailer improves data quality and completes its Dynamics 365 migration with CluedIn

a global leading Swiss luxury retailer improves data accuracy by 40% with CluedIn

A luxury Swiss watch retailer faced significant challenges due to poor quality product master data, including inaccuracies, duplicates, and inconsistencies that hindered operations and decision-making. This issue was compounded by a lack of data governance as they prepared for a migration to Microsoft Dynamics 365. To address this, they partnered with CluedIn to implement its MDM and Data Quality platform.

CluedIn provided a master data management solution that enabled the retailer to cleanse and enrich its data. The implementation, combined with a new data governance strategy, resulted in a 40% improvement in data accuracy, 95% data completeness, and a 50% enhancement in data consistency. The successful migration ensured business continuity and established a strong foundation for the luxury retailer's future growth.