Cludo
37 Case Studies
A Cludo Case Study
Rogers Corporation, a global engineered materials company, needed a website search solution capable of handling its extensive product catalog to deliver relevant results for customers with specific design challenges. They partnered with the vendor Cludo to implement an enhanced, AI-powered search service to improve the user experience.
The Cludo solution utilized machine learning and features like misspelling corrections and synonyms to align search terms with content. By analyzing search data, Rogers identified key user personas and used Cludo's tools, such as targeted banners, to guide visitors. This approach provided highly relevant results and promotional banners achieving nearly a 50% click-through rate, allowing Rogers to anticipate user needs and effectively guide them to valuable content and tools.