Case Study: Larimer County improves digital search experience with Cludo

How Intelligent Search Greatly Improved Larimer County’s Digital Experience

Larimer County, the sixth most populated county in Colorado serving more than 350,000 residents, needed a better way to help people find information on its content-rich government website. When residents struggled with search—such as missing results for common terms like “shed”—the county saw that its homegrown approach was not delivering the relevant, easy-to-find information its community needed.

Using Cludo’s intelligent search platform, Larimer County replaced its in-house search with an easier, out-of-the-box solution that offered synonyms, banners, page rankings, analytics, and mobile-friendly capabilities. Cludo helped the county guide residents to the right content, improve internal efficiency for developers and marketers, and better respond to search behavior and emerging needs, especially during the pandemic; 40% of search sessions now come from mobile devices.

Larimer County

Gregg Turnbull

Director of Innovations and Insights