Case Study: City of Raleigh improves website search with Cludo

City of Raleigh launches Cludo search in 5% of the time

The City of Raleigh needed a new site search solution after Google Search Appliance was sunset, coinciding with a planned website redesign. They required a fast, easy-to-implement technology that would not demand significant resources. This challenge led them to select the Cludo search platform.

Cludo provided an out-of-the-box solution that worked immediately and allowed for a lightweight API integration. The implementation was so successful that the city received only positive feedback from residents, and their website later won industry awards. Cludo's analytics helped identify content gaps, and its intuitive platform enabled multiple teams to make timely updates, saving time and resources. The City of Raleigh also implemented Cludo's AI Chat to further improve the citizen experience.

City of Raleigh