Case Study: X3 Sports achieves streamlined billing and boosts past‑due collections with ClubReady

Fight, Kick, & Flow Your Way Around Past Due Billing

X3 Sports is a multi-unit fitness studio focused on martial arts, kickboxing, personal training and general fitness with five locations and 500+ monthly group classes. They faced scalability challenges—complex billing across multiple units and inconsistent past‑due collections, worsened during the pandemic—and returned to ClubReady (using ClubReady Core, ClubReady Fully‑Managed Services and Performance IQ + integrations) to solve those issues.

ClubReady consolidated X3 Sports onto a single platform and provided Fully‑Managed Services to outsource past‑due billing, streamlining five systems into one and simplifying promotions, bookings and reporting. As a result, X3 Sports significantly reduced its staff collections workload while maintaining recovery rates, recovered revenue lost to prior billing complexity, and gained operational autonomy and faster support from ClubReady so teams could focus on lead generation and member experience.

X3 Sports

Kacey Glessner

Senior Director of Corporate Operations