Case Study: Sittercity achieves better cross-team alignment and impact-driven prioritization with Clubhouse

Connecting families to sitters they love

Sittercity, the national childcare technology platform based in Chicago, was working through a major product overhaul and needed a simpler way to keep engineering, marketing, and customer success aligned. The team had previously used Jira, but found it too feature-heavy and not accessible enough for the broader organization, while also paying for capabilities they didn’t use. Sittercity turned to Clubhouse to help manage work more transparently and tie projects to business outcomes.

Clubhouse implemented a streamlined workflow for Sittercity with shared roadmaps, labels, custom views, and milestones tied to revenue and other business goals. The company also connected Zendesk to Clubhouse so customer requests could flow directly into engineering work. As a result, Sittercity improved cross-team collaboration, increased visibility into priorities and progress, and gained the ability to track percentage completion toward key business targets, helping the team prioritize based on impact.

Sittercity

Sandra Dainora

SVP of Product