Case Study: Backpack Health achieves seamless cross-team collaboration and remote workflow management with Clubhouse

Backpack Health - Customer Case Study

Backpack Health, a healthcare company in Dover, MA, needed a better way to coordinate complex work around sensitive health data across engineering, product, design, and user journey teams. The remote team wanted a tool with enough structure to support a hybrid workflow without forcing them into rigid agile processes, and they chose Clubhouse to help manage tasks and collaboration.

Backpack Health implemented Clubhouse to organize work across departments, support asynchronous communication, and keep project context in one place through features like Teams, Stories, and Status. With Clubhouse, the company stayed aligned across U.S. time zones, reduced reliance on scattered Slack messages and post-it notes, and helped its small team build and launch Backpack Health for iOS, Android, and web in five languages, enabling more people to manage their health information.

Backpack Health

Brett Collinson

Senior VP of Product