Case Study: Sierra Foothills Village launches an engaging aging‑in‑place virtual community and streamlines operations with ClubExpress

Sierra Foothills Village - Customer Case Study

Sierra Foothills Village, led by Executive Director Valarie Bush, is an aging‑in‑place nonprofit serving Nevada County, California, that launched during the pandemic to help older residents stay connected and safe. Faced with a rudimentary platform that lacked integrations, unreliable support, and manual donor, payment and email workflows, the Village needed a polished website and membership management solution to educate residents, recruit volunteers, and convert pilot users into engaged members — so they turned to ClubExpress for a website and membership platform.

Using ClubExpress, Valarie quickly built an attractive, template‑based site (live within a week) with staff support, consolidating donor spreadsheets, merchant processing and multiple email tools into one system. The ClubExpress solution enabled online registration for preparedness courses, the addition of instructional videos, and easier volunteer coordination, leading to increased member sign‑ups and volunteer engagement and better remote services (phone check‑ins, grocery and tech help) for isolated residents.

Sierra Foothills Village

Valarie Bush

Executive Director