Case Study: North American Vexillological Association streamlines member and content management with ClubExpress

NAVA Streamlining Content and Member Management

The North American Vexillological Association, a volunteer-run membership organization focused on the study of flags, was managing member data, communications, surveys, and website updates across multiple disconnected systems. Its administrative setup relied on a low-end membership system, Excel spreadsheets, Gmail list management, and separate web tools, making it difficult to keep information and communications organized.

The North American Vexillological Association adopted ClubExpress to bring its member database, communications, calendar, event management, surveys, online shop, and website content into one platform. The association says the system has improved email targeting, supported event growth, and simplified administration, with Ted Kaye calling the value-to-price ratio “very high” and praising the support as “super.”

North American Vexillological Association

Ted Kaye

Secretary