Case Study: Birchwood Farms Golf & Country Club cuts reconciliation time with Clubessential Holdings' CE Payments

Birchwood Farms Golf & Country Club - Customer Case Study

Birchwood Farms Golf & Country Club, a Michigan club, was struggling with unpredictable credit card settlement timing and difficult month-end reconciliation. Assistant Controller Stacey Wickham said the inconsistencies made it hard to track deposits and spent hours trying to match bank activity to the club’s records.

By implementing Clubessential Holdings’ CE Payments, Birchwood Farms Golf & Country Club streamlined payment processing so deposits matched what the software showed going to the bank. The result was a dramatic reduction in reconciliation time: one bank account that previously took 4.5 hours to reconcile now took just 30 minutes, an 88% improvement.

Birchwood Farms Golf & Country Club

Stacey Wickham

Assistant Controller