Case Study: The Edge Fitness Clubs achieves a fully integrated, simplified sales process with Club OS

The Edge Fitness Clubs - Customer Case Study

The Edge Fitness Clubs, a 23-location fitness franchise, needed a lead management solution that would integrate seamlessly with existing sales tools and be simple for front-line staff to use. They selected Club OS to provide a lead management product that could work in tandem with ABC Financial for data storage and Visual Fitness Planner (VFP) for pricing presentations.

Club OS delivered a robust integration that automatically shares lead and contact data across Club OS, ABC Financial and VFP, centralizing contact management, presentation and data capture. The solution simplified workflows with automated follow-up reminders, reduced the learning curve for sales employees, improved daily task clarity and boosted productivity—resulting in a fully integrated sales process that keeps teams focused on club guests.

The Edge Fitness Clubs

Jim Sansone

Director of Operations