Cloze
25 Case Studies
A Cloze Case Study
Windermere, a real estate brokerage, faced a challenge with their existing technology infrastructure, specifically an underperforming CRM system. As part of their strategic growth plans, they needed to decide whether to replace everything with a single provider or use multiple providers. They turned to Cloze to find a solution for their core CRM needs.
Cloze implemented a strategy that did not require Windermere to completely discard their existing systems. Instead, they kept the parts that were working and used the Cloze platform to fill in the gaps and replace the components that weren't working. This approach led to a rapid and successful rollout; within six months, 75% of users were connected to the new system and 30-40% were actively engaged.