Case Study: R & R Eyewear Excellence achieves increased in-store sales and stronger customer connections with Clover

R & R Eyewear Excellence - Customer Case Study

R & R Eyewear Excellence, led by owner Richard Hatcher, needed a way to keep sales conversations face-to-face while quickly checking prices and inventory and helping customers try on frames. They adopted the Clover Mobile from Clover to stay mobile on the sales floor, avoid disappearing behind a desk, and keep interactions personal and efficient.

Clover’s solution — a user-friendly, robust Clover Mobile with a front-facing camera and access to apps — let staff move around the store, snap photos so customers can see how frames look, and close sales without delays. According to Hatcher, Clover helped him “close a couple of sales” and prevented customers from leaving to get second opinions, demonstrating measurable reductions in lost or delayed sales and improved customer engagement.

R & R Eyewear Excellence

Richard Hatcher

Owner