Case Study: Cafe Grind achieves faster service and streamlined operations with Clover Mobile

How Clover Mobile keeps this New York coffee shop hopping

Cafe Grind, a busy New York City coffee shop owned by Cathal O’Brien, needed to deliver fast, reliable service to 350–700 customers a day—especially during peak events like Comic-Con—while keeping payments secure and back‑office work manageable. To meet those needs they turned to Clover and its Clover Mobile device to speed transactions and simplify operations.

Clover implemented Clover Mobile across the shop and for off‑site catering, enabling staff to take orders in line, process secure card payments on deliveries, clock in with photos, and use the Bills Sync app plus remote analytics. The result: faster service and happier customers, improved payment security, and about 5–10 hours a week reclaimed for O’Brien to focus on the floor—demonstrable time savings and consistent throughput even at peak volumes.

Cafe Grind

Cathal O’Brien

Owner