Case Study: Hiya answers cloud "what-if" questions and scales efficiently with CloudZero

How Hiya Uses CloudZero To Answer “What-If” Questions Around New Business Initiatives

Hiya, a company that protects customers from spam and fraud calls while helping businesses reach more customers with branded call identity, needed a better way to understand and predict cloud spend as it scaled globally. The finance and engineering teams wanted to answer ad hoc “what-if” questions about new customers, regions, and strategic initiatives, but their homegrown cost-tracking tool was time-consuming to maintain and too limited for fast business analysis. Hiya turned to CloudZero for cloud cost intelligence to connect AWS spending with business outcomes.

With CloudZero, Hiya gained the ability to drill into spend by region, tags, customers, and resources, making it easier to compare the cost efficiency of different markets and evaluate the impact of new engineering decisions. CloudZero eliminated the week per month Hiya had spent maintaining its old tool, improved ad hoc exploration, and helped the team make more informed decisions about global expansion and partnerships. The company also maintained a cloud spend growth rate of -0.6%, while improving efficiency and giving engineers faster, more actionable answers.

Hiya

Dan Sabath

Senior Software Engineer