Case Study: Apollo.io turns outsourced support into leadership talent with CloudTask

Apollo.io turns 2 CloudTask contractors into VPs over 6 years

Apollo.io, an 11-person startup, needed to scale its customer support function quickly and on a budget. They faced the challenge of finding talent with strong English skills and SaaS support instincts through traditional hiring routes. They partnered with the vendor CloudTask to find a solution.

CloudTask delivered contractors who performed so well that Apollo.io converted them to full-time employees. The results were exceptional, with two of the original CloudTask hires being promoted to the Vice President of Support and Senior Manager of Support roles, demonstrating a significant and long-term impact on the company's leadership structure.

Apollo.io