CloudSponge
8 Case Studies
A CloudSponge Case Study
GREENVELOPE, the Seattle-based electronic invitation service, wanted to reduce support burden and improve the guest-list import experience for users sending invitations. As the company grew, manual contact entry and failed imports created frustration for customers and extra work for the support team, especially when pulling contacts from webmail and address books.
To solve this, GREENVELOPE implemented CloudSponge’s contact importing service, integrating it into the invitation workflow to pull contacts from Gmail, Yahoo, Outlook, iCloud, and other sources. The result was a smoother user experience, reduced support hours, and less development overhead, plus a 20% lift in address book imports, support for 6 non-English languages, and growth of 40%+ per year as CloudSponge helped power the company’s viral sharing loop and international expansion.
Sam Franklin
CEO