Case Study: Gainfully cuts onboarding and development time with CloudSponge

How Gainfully cut project development timeline by 80% and accelerated onboarding with CloudSponge

Gainfully, a financial network platform for advisors, needed a better way to help users import contacts from sources like Gmail, CRMs, and local databases. Its custom CSV-based import flow was causing errors, creating support headaches, and slowing onboarding, so the team looked for a more reliable solution and chose CloudSponge’s Address Book Widget.

By implementing CloudSponge, Gainfully was able to add contact importing from many webmail and address book sources with a single integration, improving onboarding and reducing maintenance. The results included more than 70,000 high-value relationships created, a drop in support inquiries from 10+ per day to about 1, a 90% reduction in customer support issues, an estimated 80% reduction in project development timeline, and 14x ROI from CloudSponge.

Gainfully

Cameron Nordholm

CEO