Case Study: SAI Global scales training and ensures business continuity with CloudShare

SAI Global cuts training course setup to a few days with CloudShare

SAI Global, a provider of risk management and compliance solutions, faced significant challenges in scaling its training operations following its acquisition of BWise. Their existing systems could not handle increased demand, often forcing them to turn down customer requests. The transition to a new parent company and the shift to remote work due to COVID-19 further underscored the need for a robust virtual training solution, which they found with CloudShare's cloud-based platform.

By implementing CloudShare, SAI Global streamlined its training and demo processes. The solution eliminated the need for IT support, allowed trainers to work independently, and provided visibility into trainee activity. This resulted in a hassle-free migration, with new software version training courses being ready in just days instead of weeks. The measurable impact included trainees spending over 50% of their time in hands-on software sessions and a drastic reduction in the need for 24/7 on-call support staff. CloudShare proved so valuable that its use expanded beyond training to pre-sales demos and other departments within the organization.

SAI Global