Case Study: VodafoneZiggo achieves faster, more reliable omnichannel B2B sales with CloudSense

How VodafoneZiggo sells anywhere, anytime with CloudSense

VodafoneZiggo, a leading Dutch provider of fixed, mobile and integrated communications, embarked on a digital reinvention to replace an unstable CPQ that struggled to integrate with Salesforce. The disrupted integrations and limited use of Salesforce made the CPQ hard to configure, update and scale, draining resources and blocking a smoother sales experience for internal teams and channel partners.

VodafoneZiggo chose CloudSense’s Salesforce-native platform—CPQ, single product catalog, Contract Lifecycle Management and the CloudSense Anywhere mobile app—to automate configuration, contracts and multi-channel selling. The integrated solution eliminated sync issues, reduced back-office effort and improved visibility, cutting lead-to-order time by 25%, boosting delivery reliability by up to 40% and increasing channel partner sales by 24%.

VodafoneZiggo

Danielle de Haes

Enterprise CRM Manager