Case Study: Quicktech improves client communication and streamlines strategy reviews with CloudRadial

Quicktech - Customer Case Study

Quicktech, a managed service provider (MSP) based in Vancouver, partnered with CloudRadial to find a client-focused IT portal that could do more than just basic ticketing. Their previous solution was limited and lacked adequate support, preventing a full rollout to their client base.

CloudRadial provided a comprehensive portal that improved two-way communication, allowing Quicktech to easily send targeted messages to specific user groups. Furthermore, the platform automated the preparation for their Technology Strategy Reviews (TSRs), saving the team hours of work each month. This enabled Quicktech to reinvest that time into improving their overall strategy and service delivery for their clients.

Quicktech

Dustin Cassar

Director of Technology & Business Development