Case Study: Atlassian gains deeper Opsgenie data visibility with CloudQuery

Atlassian adds 13 Opsgenie data tables with CloudQuery v1.2.0

Atlassian, a leading software company, utilizes its Opsgenie service for on-call and alert management. Their challenge was enabling teams to effectively analyze and track their incident response data, rotation schedules, and team structures over time to minimize downtime and improve operational efficiency.

The vendor, CloudQuery, implemented its open-source Opsgenie Source Plugin to sync Atlassian's Opsgenie data into a PostgreSQL database. This solution allowed Atlassian's teams to use advanced SQL queries for deep analysis of incidents, logs, on-call rotations, and user permissions, providing greater visibility into their alert management processes and improving their incident response capabilities.

Atlassian