Case Study: a India-based nonprofit supporting kids struggling with cancer streamlines volunteer, child, and donation management with CloudQ's Salesforce solution

India-based Nonprofit Supporting Kids Struggling With Cancer streamlines nonprofit operations with CloudQ’s 12+ year care management solution

The customer, an India-based nonprofit supporting kids struggling with cancer, faced challenges managing data across multiple care centers. Their manual processes using spreadsheets led to duplication issues and difficulties in tracking volunteer availability, child information, and donations. They partnered with vendor CloudQ to implement a customized Salesforce solution to streamline these operations.

CloudQ implemented Sales Cloud for Nonprofits and built a custom volunteer application with Lightning components. This solution automated volunteer registration, donation tracking, and the management of child health records and center bed availability. The system effectively eliminated data duplication and provided the nonprofit with an efficient, automated way to manage its complex processes and critical information.