Case Study: Township of Southwold achieves faster, more efficient permitting with Cloudpermit

Township of Southwold saves an hour a day with Cloudpermit

The Township of Southwold faced the challenge of managing a major building boom, including large-scale projects like an Amazon Fulfillment Centre, with a small staff. Their manual, paper-based permitting process was inefficient and created a risk of being overwhelmed, potentially requiring additional hires in a tight labor market. To modernize their operations, they partnered with the vendor Cloudpermit to implement its cloud-based permitting and inspection software.

By adopting Cloudpermit's solution, Southwold streamlined its entire permitting process. The software centralized project management, enabled efficient digital inspections in the field, and automated stakeholder notifications. This resulted in significant time savings, eliminating an hour of daily administrative work per inspector and preventing the need to hire extra staff during the boom. The Cloudpermit platform also strengthened customer service, with nearly 100% of permit applications and inspection requests now handled online.

Township of Southwold