Case Study: Town of Cobourg boosts permit issuance and inspection efficiency with Cloudpermit

Town of Cobourg increases issued permits 60% with Cloudpermit

The Town of Cobourg sought to modernize its community development processes, which were reliant on paper, phone calls, and in-person office visits. The challenge was to find a cloud-based permitting solution that provided real-time data access without placing a significant demand on IT resources. They selected Cloudpermit, an online community development and permitting software.

By implementing Cloudpermit, the Town moved its entire building permit process online. This allowed builders to apply for permits digitally, enabled real-time communication via a chat function, and streamlined inspections using tablets in the field. As a result, the Town of Cobourg increased its issued permits by 60 percent, achieved this growth with minimal impact on existing staff, and dramatically reduced emails, phone calls, and office traffic. Cloudpermit provided the solution for more efficient permit management and enhanced collaboration.

Town of Cobourg