Case Study: Town of Gananoque achieves faster permitting and inspections with Cloudpermit

The Power of Automation for Small Governments

The Town of Gananoque, Ontario, a small government with just over 5,000 residents, needed a better way to manage building permits and inspections after relying on paper forms, handwritten notes, and spreadsheets. Cloudpermit’s online building permitting software was chosen for its ready-to-use portal, strong interface, and cost effectiveness.

With Cloudpermit, Gananoque implemented mobile inspections, automated email notifications, and customized reporting for StatsCan, MPAC, permits, and financials. The town saw major efficiency gains, including saving hours on report creation and reducing permit setup time from about 10 minutes to just a few clicks, while also improving communication and support for staff and residents.

Town of Gananoque

Blake Keyes

Chief Building Official