Case Study: Township of Puslinch achieves rapid, collaborative e-permitting transformation with Cloudpermit

Puslinch perspective How Cloudpermit changes e-permitting

The Township of Puslinch, a small municipality in south‑central Ontario, needed to move off paper and legacy systems to a modern e‑permitting workflow but lacked access to the tools typically used by larger cities. They chose Cloudpermit’s cloud‑based e‑permitting software to digitize and centralize their building permit process.

Cloudpermit implemented an end‑to‑end portal that went live in three months, requiring no local IT support and providing intuitive, automated workflows. The solution brought designers, contractors, inspectors and other stakeholders into a single online process, accelerating Puslinch’s digitalization during COVID‑19 and streamlining permit lifecycles for faster, more collaborative permitting — a measurable three‑month rollout that proved Cloudpermit’s suitability for small municipalities.

Township of Puslinch

Gerald Moore

Chief Building Official