Case Study: Town of Kingsville speeds planning reviews and improves records management with Cloudpermit

Ontario’s Planning Act and How You Can Respond Quickly

The Town of Kingsville, a municipality in Ontario, needed to modernize its paper-based planning department and prepare for the new timelines and requirements introduced by Ontario's Bill 23. They partnered with Cloudpermit to implement its planning and development software to help them transition online and respond more quickly to legislative changes.

Cloudpermit provided a digital workspace that streamlined application review, circulation, and communication. The solution automated fee calculations and integrated timelines to help staff manage new legislative deadlines efficiently. As a result, the town eliminated paper files, improved record retention, and drastically cut review times, issuing draft site plan approvals in under 30 days—less than half the provincial requirement.

Town of Kingsville

George Robinson

Manager of Planning Services