Case Study: White Oak Borough streamlines code enforcement and permitting with Cloudpermit

Insight into White Oak Borough’s Decision to Select Cloudpermit for Online Community Development

White Oak Borough, Pennsylvania, was searching for community development software to make accessing relevant information easier for its staff and applicants. The challenge was that many software providers offered limited online information and charged extra for key functions like inspections, making independent research and budgeting difficult. They sought a comprehensive and transparent solution, leading them to evaluate Cloudpermit for its code enforcement and permitting services.

Cloudpermit provided a unified, cloud-based solution that included all necessary code enforcement features without extra fees. This allowed staff to access the software anywhere, perform inspections in the field, and generate notices instantly, eliminating redundant steps. The implementation resulted in a streamlined permitting process and greater flexibility for staff. White Oak Borough was highly satisfied, noting that Cloudpermit actively listens to customer feedback to continually evolve and improve the software's functionality.

White Oak Borough

John Snelson

Code Enforcement/Zoning Officer