Case Study: City of Brownwood streamlines code enforcement with Cloudpermit

Inside Brownwood, TX’s, User-Friendly Code Enforcement Software Choice

The City of Brownwood, Texas, was looking for a more modern, user-friendly way to handle code enforcement after relying on an outdated system that made it slow and difficult to generate cases and input notes. The city evaluated several options before choosing Cloudpermit for online code enforcement.

With Cloudpermit, Brownwood streamlined case management, inspections, photo uploads, and follow-ups in one accessible system with GIS map integration. The City of Brownwood reported that case opening time dropped from 20 minutes to 5 minutes, helping staff work faster, stay organized, and give supervisors better visibility into open and closed cases.

City of Brownwood

Jose Gonzalez

Lead Code Officer