Case Study: City of Atwater achieves paperless, flexible permitting with Cloudpermit

How Cloud-Based Community Development Software Reduces Headaches and Saves Valuable Time

The City of Atwater sought to eliminate its reliance on on-premises software and a paper-based permitting system, which restricted remote work and consumed significant office space for storage. The city's IT manager, Glin Lamerson, wanted a flexible, cloud-based solution to reduce IT maintenance and provide better access for staff and residents, leading them to partner with Cloudpermit for its community development software.

Cloudpermit provided a fully cloud-based and paperless solution that required no software installations, server maintenance, or frequent updates for the city's IT staff to manage. This eliminated the capital costs and hidden expenses associated with traditional software, such as purchasing servers and increased cooling costs. The implementation of Cloudpermit is allowing the City of Atwater to convert paper files to digital, reclaim 20-30% of its office space, and offer a simpler, more efficient permitting experience for its community.

City of Atwater

Glin Lamerson

IT Manager