Case Study: District of Sparwood achieves 24/7 online permit access with Cloudpermit

Give Applicants, Developers, and Staff Remote Permit Access and Flexibility with Cloudpermit

The District of Sparwood sought to modernize its paper-based building permit system, which required applicants to visit the office in person or communicate via email. This process was inconvenient for its 4,200 residents, particularly for shift workers and non-local developers. To create a more accessible experience, the district's Planning and Development Department partnered with Cloudpermit for its online permitting service.

The solution from Cloudpermit provided a fully online platform available 24/7, allowing applicants to submit permits and book inspections remotely at any time. This also enabled the district's part-time, remote building official to process permits and schedule inspections more efficiently. The results included a more convenient and transparent process for residents and developers, with automatic status updates ensuring a clearer understanding of permit requirements. Cloudpermit delivered a flexible system that benefited all users.

District of Sparwood

Patrick Sorfleet

Director of Planning and Development