Case Study: City of Penticton streamlines permitting and inspections with Cloudpermit

Easy Permitting in Penticton: Cloudpermit & Tempest Prospero Integration

The City of Penticton, a fast-growing community in British Columbia, faced challenges with its permit management process, including inefficient email-based submissions, risks of malware, and a lack of transparency for both staff and builders. To modernize its operations, the city selected Cloudpermit's permitting software to enhance customer service and integrate with its existing Tempest Prospero inspection system.

By implementing Cloudpermit, the City of Penticton created a unified, cloud-based platform for accepting, reviewing, and issuing permits. The integration with Tempest Prospero streamlined inspection scheduling and management. This solution provided a full self-service user interface, improving transparency and collaboration. While specific metrics were not detailed in the provided text, Cloudpermit enabled the city to respond faster to builders and manage an average of 800 permits and 4,200 inspections per year more efficiently.

City of Penticton

Ken Kunka

Permitting Manager