Case Study: Township of Wainfleet streamlines remote permitting with Cloudpermit

E-Permitting Can Help Ontario Manage During the Provincial Lockdown

The Township of Wainfleet, like many Ontario municipalities, faced significant challenges to its paper-based permitting process when the COVID-19 pandemic and provincial lockdowns made in-person submissions, office visits, and physical document handling inefficient, time-consuming, and unsafe for staff and applicants.

To address this, the municipality implemented Cloudpermit's e-permitting solution. This digital platform enabled remote work, eliminated the need for paper and in-person travel, and streamlined communication. A specific result highlighted was the ability to issue 40 permits online in the first two weeks of the pandemic shutdown. Cloudpermit also helped the township reduce its paper usage by 90%, drastically improving process efficiency and reducing staff stress during the lockdown.

Township of Wainfleet

Dave Methot

Chief Building Official