Case Study: City of Thompson achieves transparent, flexible building permitting with Cloudpermit

City of Thompson enjoys transparent, flexible, spontaneous operations

The City of Thompson, a municipal government in Manitoba, faced inefficiencies with its paper-based building permit system. This legacy process restricted staff from working remotely, created operational bottlenecks when staff were out of the office, and made it difficult to keep all stakeholders informed. To modernize its operations, the city partnered with Cloudpermit to implement its cloud-based permitting software.

By adopting Cloudpermit's solution, the city enabled its staff, including a remote building inspector, to work from anywhere. The software provided field staff with mobile access to all necessary information, eliminating time-consuming paperwork and extra travel. The results included more flexible, transparent, and spontaneous operations, with all stakeholders—staff, designers, builders, and residents—kept in the loop through real-time updates and time-stamped communications from Cloudpermit.

City of Thompson

Danny Haywood

Chief Building Inspector