Case Study: City of Genoa, Illinois streamlines permitting and reduces paper work with Cloudpermit

City of Genoa cuts 1 hour of daily inspection admin work with Cloudpermit

The City of Genoa, Illinois, faced a significant challenge with its entirely paper-based permitting process, which was inefficient and time-consuming for both staff and applicants. After a staff departure increased the administrative burden, City Administrator Alyssa Seguss turned to Cloudpermit's online building permitting, code enforcement, and licensing software to streamline operations and reduce the workload.

By fully committing to Cloudpermit's digital workflows, the city eliminated paper applications and manual scheduling. This solution drastically reduced administrative work, saved staff up to an hour per day, and provided a more user-friendly experience for citizens and contractors. The implementation by Cloudpermit made information readily accessible and kept the community development process moving efficiently without the need for additional hires.

City of Genoa, Illinois