Case Study: IXIASOFT achieves secure, 99.9% uptime cloud operations with CloudOps

IXIASOFT - Customer Case Study

IXIASOFT, a global leader in XML content management software, wanted to launch a cloud-based platform to expand its offering, meet market demand, and provide 24/7 infrastructure monitoring and support while maintaining 99.9% uptime. With customers in regulated industries and strict requirements around security, privacy, and compliance, IXIASOFT looked to CloudOps for help building a secure cloud platform on AWS for its CCMS product.

CloudOps implemented a support platform on AWS using EC2 instances, proactive monitoring, backend infrastructure management, and automated 24x7x365 support. The result was a secure, stable, and high-performing platform with a 99.9% uptime guarantee, faster onboarding of new customers within a week, and scalable support for seven cloud customers, with plans to double active users. CloudOps’ SOC 2-audited processes also helped ensure strong security and compliance.

IXIASOFT