Case Study: Krause CPAs improves client satisfaction and reduces IT issues with Cloudnine Realtime

Krause CPAs is more client oriented and has fewer IT issues thanks to Cloudnine Realtime

Krause CPAs, a healthcare accounting firm, faced challenges in 2011 as they sought to adopt cost-effective, leading-edge technology for their clients, many of whom used various versions of QuickBooks. After receiving a recommendation, they turned to vendor Cloudnine Realtime for its cloud expertise and infrastructure to find a suitable solution.

Cloudnine Realtime provided its hosted applications and remote access platform, allowing Krause employees to work productively from anywhere and clients to continue using their preferred QuickBooks versions. The solution resulted in high staff and client satisfaction, strengthened the firm's competitive advantages, and enabled them to provide enhanced services. The client also praised Cloudnine's technicians for being friendly and knowledgeable.

Krause Consulting

Jan Krause

MA, Facmpe