Case Study: Lucky Strike achieves a faster, more reliable event management system with CloudMyBiz and Tripleseat

Lucky Strike - Customer Case Study

Lucky Strike, a nationwide bowling and entertainment venue chain, faced challenges with its legacy Salesforce-integrated event management system, which could not scale with its growth. The system lacked flexibility, caused significant slowdowns, and created headaches for the team. Their planned move to the Tripleseat event management platform required a custom integration with Salesforce, which led them to the vendor CloudMyBiz for a solution.

CloudMyBiz developed a completely custom integration between Tripleseat and Salesforce from the ground up. They successfully replaced the legacy system by reusing existing objects and fields, minimizing disruption. The new integration made bookings faster and more transparent, eliminating performance issues and allowing Lucky Strike to fully adopt Tripleseat. As a result, their internal processes became faster, smoother, and smarter, and they continued utilizing CloudMyBiz maintenance services to ensure ongoing growth.

Lucky Strike