Case Study: Daisy Corporate Services streamlines Microsoft billing and self-service with Cloudmore

Daisy - Customer Case Study

Daisy Corporate Services, a large independent UK provider of IT and cloud services, faced challenges with manual and time-consuming processes for managing its customers' Office 365 and Azure subscriptions. This clunky system burdened their service desk and finance teams, slowing response times and complicating billing for their large organizational clients. The company needed a solution to automate provisioning and simplify billing to improve the customer experience.

By implementing Cloudmore, Daisy gained a multi-tenant platform that automates subscription management and billing. The Cloudmore solution significantly reduced billing time from hours to minutes, freed up staff, and allowed customers to self-serve. This transparency into billing and costs built buyer confidence, reduced calls to the contact center, and gave Daisy competitive parity in the market.

Daisy

Richard Beeston

DCS’s Director of Product