Case Study: City of Richmond reduces spam and improves email efficiency with Cloudmark Authority

A Cloudmark Case Study

Preview of the City of Richmond Case Study

City of Richmond reduces unwanted email by 60-80% with Cloudmark

The City of Richmond, a municipal administration, faced challenges with a high volume of spam and unwanted email reaching employee inboxes. Maintaining their existing filtering rules was too time-consuming, and blacklist solutions were not an option. They turned to Cloudmark for a solution, implementing Cloudmark Authority alongside MailChannels Traffic Control.

The Cloudmark solution dramatically decreased spam, phishing, and viruses, which increased employee productivity and customer satisfaction. The implementation also resulted in significant storage and CPU savings, eliminating the need for additional servers. The City of Richmond reported that the system was easy to install and maintain, with Cloudmark Authority providing high accuracy and near-zero false positives.


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